Date posted: August 3, 2026
Pay: $22.00 - $27.00 per hour
Job description: Patient Care & Treatment Coordinator (Bilingual Preferred)
Location: Franklin, WI
The Opal Dental Co. is a growing dental practice focused on providing exceptional patient care in a welcoming environment. We are looking for a friendly, organized, and detail-oriented team member to serve as both the first point of contact for our patients and a key part of our treatment coordination process.
Key Responsibilities
Welcome patients and provide an outstanding patient experience
Answer phones, texts, emails, and schedule appointments
Verify insurance benefits and explain coverage to patients
Prepare and present treatment plans and financial estimates
Submit and follow up on insurance claims and pre-authorizations
Collect payments and manage patient account balances
Coordinate recalls, follow-ups, and treatment scheduling
Maintain accurate patient records and HIPAA compliance
Qualifications
Previous dental office experience required (1-3+ years)
Experience with dental insurance and treatment planning preferred
Familiarity with Open Dental, Dentrix, Eaglesoft, or similar software
Strong communication, customer service, and organizational skills
Bilingual English/Spanish preferred
If you enjoy helping patients, staying organized, and making a positive impact every day, we'd love to meet you. Join our team and contribute to improving the oral health of our community while advancing your career in a supportive environment!
Contact Us at 414-425-0500 to apply!
Posted August 3, 2027
Pay: $22.00 - $27.00 per hour
Dental Assistant -- The Opal Dental Co.
Position Summary: Supports the dentist during procedures, ensures smooth clinical operations, and maintains a clean, safe, and efficient environment for patients and staff.
Core Responsibilities
Chairside Assistance
Prepare patients for dental procedures (set up, review health history, comfort them).Assist dentist during exams, fillings, crowns, extractions, etc.Hand instruments, mix materials, manage suction, and take notes during treatment.
Patient Care
Take and develop dental X-rays (if certified).Instruct patients on post-op care, oral hygiene, and follow-up visits.Maintain a calm and professional presence with anxious patients.
Sterilization & Equipment Maintenance
Sterilize and disinfect instruments and operatories.Prepare trays and rooms for each procedure.Monitor inventory of supplies and submit reorder requests.
Administrative Support
Enter treatment notes accurately in patient records (Eaglesoft, Dentrix, Open Dental, etc.).Update patient health history forms.Occasionally assist with scheduling or insurance documentation if needed.
Compliance
Follow OSHA, HIPAA, and infection control standards.Maintain certifications (CPR, X-ray permit, etc.).
Preferred Qualifications
Dental Assistant certification (CODA or on-the-job experience).
X-ray certification for Wisconsin.
Minimum 1–2 years dental assisting experience preferred.
Knowledge of dental terminology, instruments, and chairside techniques.
Strong interpersonal and multitasking skills.
Ideally with experience with CEREC and SprintRay
Ideally Bilingual Spanish/English
Pay Range $20–25/hr, depending on experience and certification.
Job Type: Part-time
Benefits: Dental insurance
Work Location: In person
Contact Us at 414-425-0500 to apply!